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Assurance Wireless Customer Service

For questions related to service, activation or coverage, please contact:

888-321-5880 or visit https://www.assurancewireless.com

Affirm

For questions related to Affirm payments and financing, please contact:

help@affirm.com (Mon-Sun: 7AM-7PM PST) or visit https://www.affirm.com/user/signin

Quality One Wireless

7651 Southland Blvd., Orlando, FL. 32809

For questions related to products, order status, returns, refunds and exchanges, please complete the form below:

To view your order status or return status, click here

To view warranty and RMA information, click here

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Assurance Wireless
Service Questions:
1-888-321-5880

Phone Order Support:
1-407-856-2666 *

Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. Offer limited to eligible customers residing in selected geographic areas, is non-transferable, and only one wireless or wireline discounted Lifeline service is available per household. Assurance Wireless service is not available in all states/areas and may vary by state. Coverage not available everywhere. See the coverage map on this website for a detailed map and check if service is available in your area. Prohibited network use rules and other restrictions apply. © 2020 Assurance Wireless USA, L.P. All rights reserved. Android is a trademark of Google LLC. All other marks are the property of their respective owners.

Assurance Wireless provides support primarily in English and reserves the right to provide English documents. Spanish documents are provided for convenience only.

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